Privacy Policy

Information we collect

When you call (954) 697-9511 or send us a message, we collect only what we need to help you: your name, phone number, the address or unit where the bed bug problem is, and a description of what you are seeing. If you reach us through our website contact form, that same information is transmitted to our scheduling team. We do not ask for financial account numbers over the website.

How we use your information

We use the details you provide to:

• Schedule your free inspection and any follow-up treatment visits.
• Give you an accurate, fixed quote for the work at your property.
• Coordinate with landlords or property managers when you ask us to.
• Contact you about your appointment, guarantee, or a question about your job.

We do not sell, rent, or trade your personal information to third parties for their own marketing.

Calls and text messages

Because bed bug situations are often urgent and time-sensitive, calls to our line may be recorded or logged for scheduling and quality purposes. If you text us, standard message and data rates from your carrier may apply. You can ask us to stop contacting you at any time and we will honor that request.

Cookies and website analytics

Our website may use basic analytics to understand which pages Gresham homeowners find useful so we can improve them. This data is aggregated and is not used to personally identify you. You can block or delete cookies in your browser settings without affecting your ability to reach us by phone.

How we protect your information

We limit access to your information to the staff who need it to inspect, quote, treat, and follow up on your job, and we retain it only as long as needed for those purposes and our recordkeeping obligations under Oregon law.

Your choices

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it once your job and any guarantee period are complete. To make any of these requests, simply call (954) 697-9511.

Changes to this policy

We may update this policy as our service or the law changes. The date at the top of this page reflects the most recent revision. Questions? Call Bed Bug Solutions at (954) 697-9511 and we will be glad to explain.